Processing your application

Some applications are approved instantly but we need to review others, and this review can take up to 3 working days to complete. You are able to check the status of your own application at any time.

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Turnaround times for applications

Applications that can be approved instantly

If you are applying for a sole trader and can use your NZ driver licence or passport to verify your identity, your application will be approved instantly.

Applications requiring review

If you are not able to verify your identity with a NZ licence or passport, you will need to upload a copy of an alternative ID for us to review and approve.

We will also need to review your application if you have used a restricted name or trading name. We will need to review all partnership and trust applications.

The turnaround time for reviewing applications is 3 working days.

Checking the status of your application

To check the status of your application login to your NZBN dashboard, and check My Incomplete Tasks

Log in to check the status of your application(external link)

Application statuses

Pending review

This means your application has been received and is with our processing team for review. We’ll review this within 3 working days.

Pending your response

Your application has been returned to you to amend and resubmit. We’ll have also sent you an email advising why your application has been returned for amendment.

Not yet completed

Your application has not yet been submitted. Click into the application to ensure all mandatory information is completed, then click Submit on the last tab of the application.

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