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Using the NZBN to provide a better service

MINISTRY OF SOCIAL DEVELOPMENT

Ministry of Social Development using the NZBN to provide a better service.
The Ministry of Social Development (MSD) is all about helping to create successful individuals, and in turn create strong, healthy families and communities. It works with other government agencies, non-government organisations (NGOs), advisory and industry groups, communities and iwi to tackle some of the big issues in society.
The agency has identified a great opportunity to make that process easier and more effective using the NZBN across their single shared accreditation register of social sector service providers.

Currently, each social sector agency uses its own identification number for providers, so the providers end up being accredited by multiple social sector agencies each year. However, MSD's new register is ‘NZBN enabled’, allowing the various social sector agencies to collaborate and coordinate their accreditation process.

Identifying providers by using their NZBN also helps prevent duplication and inconsistent information across the sector.

This means the government can be more efficient, saving time for the providers, and delivering better services to the public. Initial trials are encouraging, showing significant savings occur when agencies work together in this way.

Published: 18 August 2017

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