Verify and onboarding new customers with NZBN


Having accurate business data on your customers means Kiwi businesses spend less time on manual processes or errors.

Builderscrack branding with the words 'Repairs to renovations. Done.'

New Zealand's leading tradie marketplace, Builderscrack(external link) has over 12,000 trade professionals ready to go – all of them New Zealand Business Number (NZBN)-verified.

Builderscrack requires its tradespeople to sign up for NZBN, a globally unique identifier available to every Kiwi business — whether self-employed or a major corporation.

NZBN is the only business register that captures primary business information for sole traders, and signing up is a simple process that can be done online.

“We use NZBN because it’s a trusted, government-backed identifier that gives us and our users that extra assurance,” says Builderscrack General Manager, Jeremy Wyn-Harris.

Subscription to the NZBN API is proving a bonus too. The API is a kind of messenger in the back-end of the system that takes requests for information to the NZBN Register, and delivers a response back.

Through the API, Builderscrack systems are integrated with NZBN data allowing it to automatically find, share, and update information about the businesses on its platform.

“It’s a huge benefit for us to get these automatic alerts letting us know when one of the tradies on our site has a change of status or ownership. We can go back to them and verify that information, ensuring all data on our site is up-to-date,” says Builderscrack Customer Support Manager, Lucie de Boehmler.

That’s a simple explanation for a lot of technical wizardry that happens ‘behind the scenes’, so make sure that your business is maximising the use of the NZBN by keeping your business information complete, up-to-date, and set the privacy to ‘public’.